Accessibility statement for iRaiser online donation service
For the most part the online donation service is accessible, with the exception of some single deficiencies, which do not completely prevent usage. The service is used for online donations for the University of Turku. The donations are directed based on the donation form used. The forms are primarily not selected on the online donation service and they are usually linked to on other websites.
Depending on the payment method selected by the user, accessibility issues can be encountered for examples when using an online banking service, which can’t be influenced by the online donation service.
In case of accessibility issues the user can contact the fund-raising team at the university by using the email address lahjoita@utu.fi. If needed, the donation could be arranged outside of the online donation service. Unofficial accessibility feedback can also be sent to the same address.
1. Technical information about this website's accessibility
The University of Turku is committed to making its website accessible, in accordance with the Web Accessibility Directive of the European Parliament and Council. In Finland, the Web Accessibility Directive is implemented by the act on offering digital services.This accessibility statement applies to the lahjoita.utu.fi website.
1.1 State of the accessibility of the website
The service is partially compliant with the Web Content Accessibility Guidelines version (WCAG) 2.1 AA standard, due to the non-compliances listed below.1.2 Non-accessible content
The content listed below is non-accessible for the following reason(s):- Automatic recognition of page language
- The recognition of page areas using semantic elements
- The order of elements or headings might not be appropriate when navigating using a keyboard
1.2.1 Non-compliance with the accessibility regulations
Accessibility issues which have not been fixed:- The page language identifier is in invalid format
- Field groups are missing descriptions
- Page areas are not defined using the correct elements
- Heading levels are missing
- Element indexes are equal and positive numbers
- 1.1.1 Non-text Content (Level A)
- 1.3.1 Info and Relationships (Level A)
- 2.4.1 Bypass Blocks (Level A)
- 2.4.3 Focus Order (Level A)
- 2.4.6 Headings and Labels (Level AA)
- 3.1.1 Language of Page (Level A)
- 3.3.2 Labels or Instructions (Level A)
2. How we tested this website
The statement was prepared on 01.11.2024. The accessibility of this service has been evaluated by Digital Services.The statement was last reviewed on 01.11.2024.
During the making of the accessibility statement all of the published donation forms were evaluated. The evaluation considered singular WCAG 2.1 accessibility requirements and also the overall usability of the donation forms when using accessibility tools.
3. Feedback and contact information
If you notice accessibility problems on the service, first give us feedback by contacting kirjaamo@utu.fi. It may take up to 14 days to reply.If you are not satisfied with the response received or do not receive a response at all within two weeks, you may notify the Regional State Administrative Agency of Southern Finland. The agency website has detailed instructions (in Finnish and Swedish only) on how to make a complaint and how it will be handled.
3.1 Contact information for the supervisory authority
Regional State Administrative Agency for Southern FinlandSupervision of Web Accessibility
https://www.webaccessibility.fi/rights-of-users
saavutettavuus@avi.fi
tel. +358 295 016 000 (switchboard)
